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Terms & Conditions

These are our general terms and conditions for building, remedial and landscaping work. They form the basis of our agreement with you.

Last updated: 27 May 2026

1. Definitions

In these terms: "we", "us", "our" means ADP Building of Newark, Nottinghamshire; "you", "the client" means the person or organisation for whom we agree to carry out work; "the works" means the building, remedial or landscaping work described in our quotation; and "the contract" means the agreement between us incorporating these terms.

2. Quotations & estimates

A quotation is a fixed price for clearly defined works and is valid for 30 days from its date unless stated otherwise. An estimate is our best assessment of likely cost and may change once the work is under way. Quotations are based on the information available to us at the time and on the assumption that the site is as it reasonably appears. Prices exclude VAT unless stated otherwise.

3. Forming the contract

A contract is formed when you accept our quotation in writing (including by email), or when you ask us to begin work and we do so. By doing so you confirm you have authority to instruct the works and accept these terms.

4. Scope of work & variations

We will carry out the works described in our quotation. Anything not expressly included is excluded. If you wish to change or add to the works (a "variation"), we will agree the additional cost and any change to the timescale with you, ideally in writing, before carrying it out. Verbal variations may be charged at our applicable day rates.

5. Price & payment

6. Access & site conditions

You agree to provide safe and reasonable access to the site for our team, vehicles and deliveries during normal working hours, together with a reasonable supply of water and electricity where needed. Please clear the working area of belongings beforehand. We will take reasonable care, but we cannot accept responsibility for items left in the working area.

7. Timescales

Any dates we give for starting or completing the works are estimates given in good faith. We will use reasonable efforts to keep to them, but we are not liable for delays caused by matters beyond our reasonable control, including adverse weather, late supply of materials, your instructions, unforeseen site conditions, or the actions of third parties.

8. Materials & workmanship

We will carry out the works with reasonable skill and care and in accordance with relevant standards and good trade practice. Where specific materials are unavailable, we may substitute materials of equivalent quality. Natural materials (such as stone, timber and brick) may vary in colour, texture and finish, and minor variation is not a defect.

9. Unforeseen works

Some conditions cannot be identified until work begins — for example hidden damp, structural issues, faulty existing work, or the condition of drains and foundations. If such matters come to light, we will inform you and agree any additional cost and time before continuing. Such works are not included in the original price unless expressly stated.

10. Permissions & regulations

Unless we have agreed in writing to handle it, you are responsible for obtaining any planning permission, building regulations approval, party wall agreements or other consents required for the works. Where building regulations apply, we will carry out work to the required standard and assist with inspections as agreed.

11. Guarantee

We stand behind our workmanship. We will put right, at our own cost, any defect in our workmanship that is notified to us within 12 months of completion and that is due to our work rather than to fair wear and tear, misuse, lack of maintenance, or work or alterations carried out by others. Manufacturers' guarantees apply to materials and products where provided. This guarantee does not affect your statutory rights.

12. Insurance & liability

We hold public liability insurance. Our total liability under the contract is limited to the contract price, except that we do not exclude or limit liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be excluded. We are not liable for indirect or consequential loss.

13. Cancellation

If you cancel after the contract is formed, you may be responsible for the cost of work already carried out, materials ordered or supplied, and reasonable costs we have incurred. Where you are a consumer and the contract was concluded away from our business premises, you may have a statutory right to cancel within 14 days; we will tell you about this where it applies, and note that if you ask us to begin work within that period you may still be charged for what has been done.

14. Complaints

We want you to be happy with our work. If something isn't right, please tell us as soon as possible at [email protected] or on 01636 375041, and we will work with you to put it right promptly and fairly.

15. Governing law

The contract and these terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.